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© 1998 - 2010 CellStream, Inc.
CellStream Telecom Learning Services
- View all our available courses and course descriptions in our Learning Center
- Overview of our training curriculum approach
- Sales Skills Development
- Technical Skills Development
- Instructional Design and Teaching
- Why use CellStream for your training needs?
- Request Information on our Training and Learning Services
Overview of CellStream Course Curriculum Approach
Our training and learning curriculum is designed with two key concepts:
Providing "Just In Time" approach to training and course design
By Just In Time, we mean taking key training subjects and applying them just when they are needed, just when they will be used. We have all heard that if you don't practice what you have learned, you forget most of it. We believe the key to training is to position the new skills and knowledge at the right point in time, that they will be needed and useful, and therefore retain value.
Focus on skills and knowledge in content and design
No one's budget is fat. Sending people to training courses where they receive information is an un-measurable return on investment. Learned skills on the other hand are measurable. Skills improve performance. Skills improve productivity. Skills are things that can be used and applied. Everything we do combines skills and knowledge maximizing value to our clients. Click here to see our Hands-On Lab.
Our Approach to Course Development
The key to our approach was documented by Benjamin Bloom (see Blooms Taxonomy) wherein we build skills through demonstrated competency in the areas we specialize in.
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Technology Training
- We design and provide technology training aimed at non-technical staff. Material and presentation is tailored to focus on "What is it?", and "Why is it important to me?". Most importantly "How can I make more and better sales?".
- Knowing the near term needs of your employees' knowledge base is extremely important. The network is converting to common control packet-based services. Do you know about MPLS, ATM, Frame Relay, TCP/IP? Are there specific areas of these technologies you need a deep and specific understanding of? Do you understand your quality of service objectives and how you will attain these objectives? These are just some of the many issues surrounding understanding the technologies of telecommunications where CellStream can help.
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Interpersonal / Professional Development Skills
- Even the most seasoned sales person or manager can loose focus on the key skills and processes we should use when interacting with customers, team members and subordinates. We can customize an enlightenment program for your sales and account management team to re-emphasize these skills and refresh their talents to improve communications, teamwork, understanding, and productivity.
I am interested - contact me privately please
Return to Top - Even the most seasoned sales person or manager can loose focus on the key skills and processes we should use when interacting with customers, team members and subordinates. We can customize an enlightenment program for your sales and account management team to re-emphasize these skills and refresh their talents to improve communications, teamwork, understanding, and productivity.
Do you have a new product or service that requires an enlightened sales force? Do your key customers need to understand your new portfolio and direction? Are Sales team member to dependent of inside technical people? All these are areas that can be addressed through sales skills development programs that both educate and elevate sales skills, knowledge and success.
Our focus is on combining skills that make sales people better at selling technology and knowledge that lessens their dependency, increases their understanding, and enables them to attain higher goals.
- Focus on skills-based training, not just knowledge-based training
- Enhancement and Revitalization of knowledge capital programs
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Creation of new skill capital programs with the most effective
techniques in the industry - Assured of key, current telecommunications content and expertise
- Speed, Accuracy, and Reliability
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Network / Applications Skill and Knowledge Capital Programs
- Looking at a new technology for introduction into your network? MPLS? ATM? Frame Relay? IP Switching? How does the application of these technologies affect the network we are using today? CellStream can come into your organization, prepare a knowledge capital program custom tailored to your organization's network needs and provide a non-product influenced analysis.
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Development Process Improvement Program
- The barriers to completing projects on time and on budget are numerous and complex. Few people know exactly what the secret ingredients to accomplishing this monumental requirement is. Truth be known, making targets requires focus, commitment, confidence and reward. It is a special and difficult recipe. Having accomplished this more than one time in Mr. Walding's past, the methods and process understanding can be used to help your organization too.
You can get a feel for the quality of our program capabilitiesby viewing our tutorials. If you need moreinformation on any of our skill related services, click here and we will contact you immediately (all contact information is keptstrictly private). You may also wish to download our skill capital brochure in .PDF format.
We have built our own lab system for instructional design, hands-on lab course development, course content verification, and troubleshooting simulation. This comprehensive system allows for skills based training to occur anywhere as we have designed the system to be accessible from anywhere in the country. For more details on this system click here.
Instructional Design and Teaching
CellStream consultants have designed all types of training programs under the guidelines of Bloom's Taxonomy, including our own. If you are looking for experienced instructional designers to help you develop your own private internal training program, or a training program for your customers, and you would like to leverage our skills and methodologies, we would love to help. CellStream can create customized programs and deliver them to your training specialists (train-the-trainer) or deliver them to your target audience.
We can also deliver your programs using skilled, articulate and experienced presenters who offer the unique ability to field questions and provide industry focused answers to those questions.
We have built our own lab system for instructional design, hands-on lab course development, course content verification, and troubleshooting simulation. This comprehensive system allows for skills based training to occur anywhere as we have designed the system to be accessible from anywhere in the country. For more details on this system click here.
