Our Courses

We are told that 60% or more of customer calls to their service providers are wireless networking related.  The courses in this category have an immediate impact by reducing call backs, reducing truck rolls, and improving customer service.  From the CSR, to the field technician, the following courses efficiently address this need for improved understanding and skills in WLAN Operations.

With the supply of IPv4 addresses exhausted, everyone in networking is scrambling to convert their networks and their knowledge/skills to IPv6.  Tier 2 and Tier 3 Rural networks are rapidly tackling the challenge of conversion to IPv6.  Most tier 1 service providers are already done.  These Hands On courses teach IPv6 from the basics to the advanced subjects.  Whether you are a field technician, central office engineer, or IT person, you need a solid hands-on skill base on IPv6.

The great Internet that we know and love suceeded because of the Internet Protocol version 4.  The courses in this category will provide hands on skills and knowledge training focused on IPv4 operations.  Knowing these subjects is critical to supporting Internet based services for any technical person, whether you are in support, or installation and maintenance.

Understanding Wireless, both Wi-Fi and Cellular technologies, is critical in today's networks as everyone uses wireless in some form or fashion.  The courses in this category are targeted to developers and testers using the appropriate level of technology depth to provide knowledge, understanding and skills in their job functions.

A variety of technologies are being created and standards released that support the Internet of Things (IoT).  From wireless sensors to protocols that provide IoT specific functionality, developers and testers will be very interested in the courses of this category.  These classes are all instructor led, web-based delivery.

Multiprotocol Label Switching (MPLS) appeared on the networking technology horizon and has revolutionized the core service provider and enterprise networks.  From Layer 3 VPN technology, to Traffic Engineering, to Layer 2 transport, MPLS ushered in new services all based on the Internet control plane technologies.  These hands on courses teach the fundamentals and then dive deep into the various MPLS based solution using hands on lab exercises to drive home how it works.

The courses in this category are designed to be short (usually 4 hour instructor led, web based delivery) format, technology overviews designed to meet the knowledge level needs of managers and supervisors, or just individuals who would like a higher level briefing on how a particular protocol or technology works.