CellStream, Inc. Privacy Policy

Last Updated: August 17, 2026

CellStream, Inc. respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when we may share it, how long we keep it, and the choices and rights available to you.

Our goal is to explain these practices clearly and without unnecessary legal language.

1. Who We Are

CellStream, Inc. provides telecommunications consulting, technical training, online education, technical information, articles, downloadable resources, and related professional services.

For personal information collected through CellStream.com, the organization responsible for determining how that information is used is:

CellStream, Inc.
Plano, Texas, United States
Telephone: +1-214-659-1274
Email: cellstreaminc@gmail.com

You may also contact us through the Contact Us page on CellStream.com.

For purposes of the European Union General Data Protection Regulation (GDPR), CellStream, Inc. is the data controller when we determine how and why personal data collected through this website is processed.

This Privacy Policy applies primarily to CellStream.com. Other websites, learning platforms, social-media services, or third-party services linked from CellStream.com may have their own privacy policies.

2. Information We Collect

The information we collect depends on how you interact with CellStream.

Information You Provide to Us

You may provide personal information when you:

• Contact CellStream or submit a question.
• Register for a training course.
• Subscribe to a newsletter or other email communications.
• Create or use an account where account functionality is available.
• Post a comment.
• Request consulting, training, or other professional services.
• Communicate with us by email or telephone.
• Provide billing or company information related to a course or service.
• Submit information through another CellStream form.

This information may include your name, email address, telephone number, company or organization, course information, billing contact information, mailing or billing address, and the contents of messages you send to us.

Please do not submit sensitive personal information through general website forms unless it is necessary and specifically requested.

3. Course Registration and Training Information

When you register for a CellStream training course, we may collect information necessary to administer the registration and provide the requested training.

This may include:

• Attendee name.
• Attendee email address.
• Company or organization name.
• Course name and course date.
• Billing contact name and email address.
• Billing address.
• Communications concerning the course or registration.

We use this information to process registrations, communicate with attendees and organizations, provide training, maintain appropriate business records, handle billing, and respond to questions concerning the course.

When an employer, customer, or other organization registers an attendee, we may receive the attendee’s personal information from that organization rather than directly from the attendee.

4. Contact Requests

When you use our Contact Us form, email us, or otherwise ask us for information, we use the information you provide to respond to your request.

We may retain relevant correspondence when it forms part of an ongoing customer, consulting, training, support, or business relationship.

Providing information necessary to answer your request is voluntary, but we may not be able to respond if you do not provide enough information for us to do so.

5. Newsletter and Marketing Communications

You may choose to subscribe to CellStream newsletters, course notices, announcements, or similar communications.

We use the information you provide for this purpose only after you have requested or agreed to receive those communications where consent is required.

You can unsubscribe at any time by using the unsubscribe mechanism included in an email or by contacting CellStream.

Withdrawing your consent does not affect processing that took place before you withdrew it.

We may retain limited information showing that you unsubscribed so that we can respect your request and avoid adding you back to a mailing list unintentionally.

We do not automatically subscribe someone to marketing communications merely because they contacted CellStream or registered for a service unless another lawful basis permits the communication.

6. Information Collected Automatically

Like most websites, CellStream.com receives technical information when your browser or device connects to our website.

This information may include:

• Internet Protocol (IP) address.
• Browser type and version.
• Device and operating-system information.
• Date and time of a request.
• Pages or resources requested.
• Referring pages or websites.
• General server and security log information.
• Cookie or similar technology information where applicable.

We may use this information to operate the website, maintain security, troubleshoot technical problems, understand website performance, prevent abuse, and obtain general information about website usage.

We do not use this information to make decisions about you that produce legal or similarly significant effects.

7. Cookies and Similar Technologies

CellStream.com may use cookies and similar technologies.

Some cookies are necessary for the website to function properly. Examples can include cookies used for security, authentication, session management, preferences, or website administration.

Other technologies may be used for analytics, measurement, embedded content, or similar purposes.

Where applicable law requires consent before a non-essential cookie or tracking technology is used, CellStream will seek that consent before intentionally activating the technology.

Where Cookie Settings are available, you can use them to review or change your choices.

You may also control cookies through your browser. Blocking some necessary cookies may affect the operation of certain website features.

Additional details about cookies may be provided in a separate Cookie Policy or Cookie Settings interface.

8. Comments and WordPress Features

If comments are enabled and you leave a comment on CellStream.com, we may collect the information entered into the comment form as well as technical information such as your IP address and browser information to assist with security and spam detection.

Information associated with a published comment may remain visible for as long as the comment remains published.

If you use a service such as Gravatar, information associated with your email address may be provided to or obtained from that service according to its own privacy practices.

If website accounts are available, information associated with your account may be stored while the account remains active and for a reasonable period afterward where necessary for security, administration, recordkeeping, or legal purposes.

9. Embedded Content and Third-Party Services

Some CellStream pages may contain embedded or linked content provided by third parties.

Examples may include calendars, videos, documents, maps, forms, social-media content, training services, or other external resources.

CellStream currently uses or links to services such as Google Calendar, Google Forms, YouTube, and other external platforms.

When you interact with third-party content, the third party may receive information about your browser or device and may use cookies or other technologies according to its own privacy policy.

Where consent is legally required before third-party tracking technology is activated, we endeavor to obtain that consent before enabling the applicable non-essential technology.

When you leave CellStream.com and visit another website, that site’s privacy policy applies.

10. Downloads and Resources

CellStream provides downloadable documents, technical files, Wireshark profiles, reference materials, and other resources.

When you request a download, our web server or website software may record technical information associated with the request, such as the file requested, time of download, IP address, or browser information.

We may use aggregate download information to understand which resources are useful to visitors and to maintain and improve our content.

11. How We Use Personal Information

CellStream uses personal information only when we have a legitimate business or legal reason to do so.

Depending on the situation, those purposes include:

• Operating, securing, and maintaining CellStream.com.
• Responding to inquiries and requests.
• Providing requested consulting or training services.
• Registering attendees for courses.
• Managing customer and business relationships.
• Processing billing and maintaining transaction records.
• Sending newsletters or marketing communications when permitted.
• Managing accounts and comments.
• Preventing spam, fraud, misuse, or security incidents.
• Troubleshooting website problems.
• Measuring website usage and improving our website and services.
• Complying with applicable legal, accounting, tax, or regulatory obligations.
• Establishing, exercising, or defending legal claims.

We do not use personal information for purposes that are incompatible with the reason it was originally collected without establishing an appropriate legal basis.

12. Our Legal Bases Under the GDPR

Where the GDPR applies, CellStream relies on one or more lawful bases for processing personal information.

Contract or steps requested before entering into a contract: We may process information when necessary to register you for training, provide a requested service, prepare a proposal, respond to a service request, or perform an agreement with you or your organization.

Legitimate interests: We may process information when reasonably necessary to operate and secure our website, respond to ordinary inquiries, maintain customer relationships, prevent misuse, keep appropriate business records, and improve our services, provided those interests are not overridden by your rights and interests.

Consent: We rely on consent where appropriate, particularly for optional newsletters, marketing communications, and certain non-essential cookies or tracking technologies.

Legal obligation: We may retain or process information when necessary to meet tax, accounting, regulatory, court, or other legal requirements.

When processing is based on consent, you may withdraw that consent at any time.

13. Sharing Personal Information

CellStream does not sell personal information to third parties for money.

We may disclose information to service providers when reasonably necessary for them to perform services on our behalf.

These providers may include organizations that provide:

• Website hosting and infrastructure.
• Website administration and security.
• Email and newsletter services.
• Anti-spam and fraud-prevention services.
• Online training or learning-management services.
• Video conferencing or course-delivery services.
• Calendar and scheduling services.
• Billing or payment services.
• Analytics or website-measurement services where enabled.
• Professional accounting, legal, or business services.

These organizations receive only the information reasonably necessary for the applicable purpose and are expected to handle personal information appropriately.

We may also disclose information when required by law, court order, legal process, or governmental authority, or when reasonably necessary to protect CellStream, our customers, our systems, or the rights and safety of others.

14. International Data Transfers

CellStream, Inc. is based in the United States.

If you access our services from the European Economic Area or another country, your personal information may therefore be transferred to or processed in the United States.

Some of our service providers may also process information in the United States or other countries.

Where the GDPR requires specific safeguards for an international transfer of personal information, CellStream will use an appropriate lawful mechanism where applicable. Such mechanisms may include an adequacy decision, the European Commission’s Standard Contractual Clauses, or another transfer mechanism permitted by applicable data-protection law.

15. How Long We Keep Information

We do not intend to keep personal information longer than reasonably necessary.

The appropriate retention period depends on why the information was collected.

For example:

• Contact and business correspondence may be retained while an inquiry or business relationship remains active and for a reasonable period afterward.
• Course-registration and billing records may be retained for the period required for accounting, tax, contractual, and legal purposes.
• Newsletter information may be retained while you remain subscribed. Limited suppression information may be retained after you unsubscribe so that we can honor the request.
• Published comments may remain while the associated content remains available.
• Account information may be retained while an account is active and for a reasonable period afterward where necessary.
• Security and technical logs are retained only for the period reasonably necessary for security, troubleshooting, abuse prevention, or legal purposes.

We may retain information longer where necessary to comply with a legal obligation, resolve a dispute, prevent abuse, or establish, exercise, or defend a legal claim.

16. Your Privacy Rights

Depending on where you live and which laws apply, you may have rights concerning your personal information.

Under the GDPR, these can include the right to:

• Be informed about how your personal information is used.
• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information when applicable.
• Request restriction of certain processing.
• Object to certain processing, including direct marketing.
• Receive certain information in a portable format where the right to data portability applies.
• Withdraw consent when processing is based on consent.
• Lodge a complaint with a data-protection authority.
• Receive appropriate protections concerning certain automated decisions.

These rights are not absolute. In some circumstances we may need or be legally required to retain information despite a deletion request.

To exercise a privacy right, contact us through the CellStream Contact Us page or email cellstreaminc@gmail.com.

We may need to verify your identity before fulfilling a request so that personal information is not disclosed to the wrong person.

We will respond within the time required by applicable law.

If the GDPR applies to you, you also have the right to lodge a complaint with a data-protection authority in the EU or EEA country where you live, work, or believe a violation occurred.

17. Security

CellStream uses reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, destruction, loss, or misuse.

No Internet transmission, website, computer system, or storage method can be guaranteed to be completely secure, so we cannot promise absolute security.

If a personal-data breach occurs, CellStream will investigate the incident and make notifications to affected individuals or regulatory authorities when required by applicable law.

18. Children

CellStream’s website, consulting services, and professional technical-training services are primarily intended for adults and professional users.

We do not knowingly seek to collect personal information from children through CellStream.com without appropriate authorization.

If you believe a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

19. External Websites and Affiliate Links

CellStream.com contains links to websites and services operated by other organizations.

These may include training platforms, technology vendors, standards organizations, social-media services, online retailers, affiliate links, professional organizations, and other informational resources.

When you follow a link to another website, the privacy and data-processing practices of that website are controlled by its operator.

Some links may be affiliate links. CellStream may receive compensation if you make a qualifying purchase after following an affiliate link. The external retailer or service provider is responsible for its own collection and processing of personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology, business practices, or legal obligations change.

When we make changes, we will update the Last Updated date at the top of this policy.

If a change materially affects how we use personal information, we will take additional steps to provide notice when appropriate.

We encourage visitors to review this Privacy Policy periodically.

21. Contact Us About Privacy

Questions about this Privacy Policy or CellStream’s handling of personal information may be directed to:

CellStream, Inc.
Plano, Texas, United States
Telephone: +1-214-659-1274
Email: cellstreaminc@gmail.com

You may also submit a request using the Contact Us page on CellStream.com.

We take privacy questions seriously and will make reasonable efforts to respond promptly.