We are told that 60% or more of customer calls to their service providers are wireless networking (Wi-Fi/WLAN) related.
With more and more Internet of Things devices connecting to the Wi-Fi/WLAN service providers need to focus and polish their team skills on this subject. Furthermore, we continue to get newer and more capable versions of Wi-Fi (Wi-Fi 4, Wi-Fi 5, and now Wi-Fi 6 and Wi-Fi 6E).
Use of the correct tools, correct troubleshooting, and correct deployment of WLAN networks is crucial in todays business model.
We have developed the courses in this area to help our Service Provider customers – addressing Customer Service Representatives (CSR’s), Technicians (Field and CO), and Engineers alike. The courses in this category have an immediate impact by reducing call backs, reducing truck rolls, improving communication, and improving customer service. From the CSR, to the field technician, the following courses efficiently address this need for improved understanding and skills in WLAN Operations.
CellStream, Inc. – Telecom Consulting and Training! 2-Day Instructor Led Hands On Lab Class Available in either Web Based delivery or On-Site Delivery Minimum 10 students – Maximum 20 students Course Description: Knowing the fundamentals of Wi-Fi 6 and Security as these subjects pertain to Wi-Fi/Wireless LAN Operations is […]
CSI-HO-035 – Wi-Fi 6 and Wi-Fi Security in the Wireless LAN Read More »
CellStream, Inc. – Telecom Consulting and Training! 2-Day Instructor Led Hands On Lab Class Available in either Web Based delivery or On-Site Delivery Minimum 10 students – Maximum 20 students Course Description: Having a solid understanding of Network Security in WLAN/Wi-Fi networks is extremely important for anyone in networking,
CSI-HO-030 – Hands-On Understanding Security in WLAN/Wi-Fi Networks Read More »
CellStream, Inc. – Telecom Consulting and Training! 2-Day Instructor Led Hands On Lab Class Available in either Web Based delivery or On-Site Delivery Minimum 10 students – Maximum 16 students What Students are Saying about this class: “Just wanted to say well done, as well as thank you. As you likely deduced, our company is
CSI-HO-026 – Hands On Wi-Fi/Wi-Fi6/WLAN Operations – 2 Day Read More »
CellStream, Inc. – Telecom Consulting and Training! 1-Day Instructor Led Hands On Lab Class Available in either Web Based delivery or On-Site DeliveryMinimum 10 students – Maximum 20 students What Students are Saying about this class: “This is an amazing course. Learning about Interchannel interference & other devices (microwave)” “Great
CSI-IL-010 – Wi-Fi/WLAN Operations for CSR’s – 1 Day Read More »
CellStream, Inc. – Telecom Consulting and Training! 2-Day Instructor Led Hands On Lab Class Available in Web Based delivery or onsite, instructor led Minimum 10 students – Maximum 16 students What Students are Saying about this class: “Understanding how Wireshark can be customized to make my job easier (this will help WELL BEYOND even wireless)”
CSI-HO-020-G – Explore Packet Analysis with Wireshark – WLAN Edition – 2 Day Read More »
