Wireless LAN Operations Courses

smart home 3096224 640We are told that 60% or more of customer calls to their service providers are wireless networking (Wi-Fi/WLAN) related.

With more and more Internet of Things devices connecting to the Wi-Fi/WLAN service providers need to focus and polish their team skills on this subject. Furthermore, we continue to get newer and more capable versions of Wi-Fi (Wi-Fi 4, Wi-Fi 5, and now Wi-Fi 6 and Wi-Fi 6E).

Use of the correct tools, correct troubleshooting, and correct deployment of WLAN networks is crucial in todays business model.

We have developed the courses in this area to help our Service Provider customers – addressing Customer Service Representatives (CSR’s), Technicians (Field and CO), and Engineers alike.  The courses in this category have an immediate impact by reducing call backs, reducing truck rolls, improving communication, and improving customer service.  From the CSR, to the field technician, the following courses efficiently address this need for improved understanding and skills in WLAN Operations.

CSI-HO-026 – Hands On Wi-Fi/Wi-Fi 5/6/6E/7 WLAN Operations – 2 Day

Wireless LAN Operations Courses / By

Post Views: 22,604 2-Day Instructor-Led Hands-On Lab ClassAvailable in either Web-Based Delivery or On-Site DeliveryMinimum 10 Students – Maximum 16 Students What Students are Saying about this class: Course Description Wi-Fi has become one of the most important access technologies in enterprise, broadband, service-provider, and residential networks. Yet Wi-Fi is also one of the most

CSI-HO-026 – Hands On Wi-Fi/Wi-Fi 5/6/6E/7 WLAN Operations – 2 Day Read More »

, , , , , , , , , ,

CSI-IL-010 – Wi-Fi/WLAN Operations for CSR’s – 1 Day

Wireless LAN Operations Courses / By

Post Views: 22,016 1-Day Instructor-Led CourseAvailable in either Web-Based Delivery or On-Site DeliveryMinimum 10 Students – Maximum 20 Students What Students are Saying about this class: Course Description Wi-Fi has become the primary network connection for many residential and business customers. When customers experience slow speeds, poor coverage, dropped connections, or difficulty connecting devices, the

CSI-IL-010 – Wi-Fi/WLAN Operations for CSR’s – 1 Day Read More »

, , , ,

CSI-HO-030 – Hands-On Understanding Security in WLAN/Wi-Fi Networks

Wireless LAN Operations Courses / By

Post Views: 12,418 2-Day Instructor-Led Hands-On Lab ClassAvailable in either Web-Based Delivery or On-Site DeliveryMinimum 10 Students – Maximum 16 Students Course Description Wi-Fi is one of the most widely used network access technologies, making wireless security an essential skill for network engineers, broadband technicians, IT professionals, support personnel, and anyone responsible for protecting network

CSI-HO-030 – Hands-On Understanding Security in WLAN/Wi-Fi Networks Read More »

, , , , , ,

CSI-HO-035 – Wi-Fi 6 and Wi-Fi Security in the Wireless LAN

Wireless LAN Operations Courses / By

Post Views: 12,096 2-Day Instructor-Led Hands-On Lab ClassAvailable in either Web-Based Delivery or On-Site DeliveryMinimum 10 Students – Maximum 16 Students Course Description Modern Wi-Fi networks must deliver more than connectivity. They must provide reliable performance while protecting users, devices, and network resources from increasingly sophisticated security threats. The CSI-HO-035 Hands-On Wi-Fi 6 and WLAN

CSI-HO-035 – Wi-Fi 6 and Wi-Fi Security in the Wireless LAN Read More »

, , , , , , ,

CSI-HO-020-G – Explore Packet Analysis with Wireshark – WLAN Edition – 2 Day

Wireshark Courses, Wireless LAN Operations Courses / By

Post Views: 22,574 2-Day Instructor-Led Hands-On Lab CourseAvailable through Web-Based Live Delivery or On-Site DeliveryMinimum 10 Students – Maximum 16 Students What Students are Saying about this class: Course Description Wi-Fi troubleshooting requires a different packet-analysis skill set than traditional wired Ethernet troubleshooting. Wireless networks introduce radio conditions, multiple 802.11 frame types, management exchanges, association

CSI-HO-020-G – Explore Packet Analysis with Wireshark – WLAN Edition – 2 Day Read More »

, , , ,
Scroll to Top