Troubleshooting

Our Comprehensive Wi-Fi Troubleshooting Guide

Post Views: 2,380 Hi everyone! As many of you who have attended my conference presentations and Wi-Fi classes know, I spend time talking about the correct way of troubleshooting Wi-Fi networks. **********JUST UPDATED************* Power cycling or rebooting is NOT a first step. Here’s why: lets say you are having issues of some kind (slow speed, […]

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Wireshark Troubleshooting Workflow

Post Views: 381 Do not troubleshoot Wireshark captures by chasing random red and black packets. Start with triage, classify the traffic, branch into the correct protocol workflow, and then prove the finding with packet evidence. The following is a shortened version of our structured “Triage → Classify → Branch → Prove” Wireshark troubleshooting workflow built

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PowerShell Commands Used for Network Troubleshooting

Post Views: 9,192 Here’s a solid toolbox of Windows PowerShell commands used for network troubleshooting, with quick notes on what each one is good for. I’ll try to group them by task so they are a little easier to remember. 1. Basic Connectivity & “Ping-Style” Tests Test-Connection PowerShell’s ping (ICMP echo) equivalent. Test-NetConnection More advanced

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CSI-SP-008 – Network Troubleshooting Fundamentals for Technicians – 1D

Post Views: 12,896 CellStream, Inc. – Telecom Consulting and Training!  1-Day, Instructor Led, Web Based Delivery or Self Paced, OnlineMinimum: 10 StudentsWeb Based Delivery: Max class size is 30On Site Delivery: Max class size is 20 Click here to go to the Online Class. Course Description: Network Troubleshooting Fundamentals for Technicians is a hands-on technical course

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Some VoIP Troubleshooting Checklists and Tools

Post Views: 2,970 Here are several VoIP troubleshooting checklists and tools, organized by focus area to help quickly identify and resolve common issues. These checklists are especially useful for IT admins, NOC teams, and VoIP engineers. Are they “the bees knees” of troubleshooting VoIP? No. In fact, if you have feedback or comments on improving

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VoIP Troubleshooting with PJSIP

Post Views: 2,576 PJSIP is a free, open-source multimedia communication library written in C that is used for troubleshooting VoIP. PJSIP implements standard-based protocols such as SIP, SDP, RTP, STUN, TURN, and ICE, targeting VoIP (Voice over IP) applications, including SIP signaling and media handling. You will find the project at github here. What Is

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What are and how to use SIP Pings in VoIP

Post Views: 3,189 This article discusses what SIP pings are, and how to use them in troubleshooting VoIP (Voice over IP) networking. A SIP ping in VoIP is a diagnostic method used to check the availability and responsiveness of a SIP (Session Initiation Protocol) server or endpoint. It’s similar in concept to an ICMP ping,

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SIP Testing and Troubleshooting with sipsak

Post Views: 7,322 When testing the Internet, there are several key tools we use in troubleshooting: one of them is ping. To verify a particular IP address is operational we “ping 192.168.0.1” from the command line to see if we get an answer back, letting us know that the system we are pinging and the

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The Network Scientists Tool Belt

Post Views: 1,505 At our Online School of Network Science, we have created a Network Scientist Tool Belt. This completely free resource is available for you to access, learn and add software and hardware tools to troubleshoot todays networks. You will just need to set up a free account, and the link will get you

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Troubleshooting C15 and MGCP Protocols for VoIP

Post Views: 2,848 Let’s start with some simple definitions of these protocols and how they work together. In Voice over IP (VoIP) to PSTN (telephone) network integration, MGCP and C15 can work together as part of a layered signaling architecture that bridges IP-based call control with traditional PSTN switching systems. Here’s how they fit and

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How can AI be used in Networking?

Post Views: 2,021 A recent discussion with several colleagues led to a discussion on how AI can be leveraged in the world of internetworking. With all the hype around AI, some pretty crazy things are being claimed by vendors, but looking under the surface requires specific solutions and, frankly, things become very vendor specific very

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Recognizing WLAN Retransmissions is a Critical Skill

Post Views: 4,899 Retransmissions of frames in WLANs (Wireless Local Area Networks) can become problematic for several reasons, primarily due to the nature of the wireless medium. While retransmissions are a necessary part of ensuring data integrity in unreliable networks, they can cause inefficiencies and degrade network performance. I will get to the details below,

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Why ISP Technicians Need Routine Wi-Fi Skills Training

Post Views: 1,976 Service provider technicians need routine Wi-Fi skills training and they need to know how to troubleshoot Wi-Fi networks for several important reasons: Troubleshooting Wi-Fi networks is essential for service provider technicians to ensure reliable service, maintain customer satisfaction, and keep up with the fast-paced advancements in networking technology. Because the Wi-Fi network

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How to discover what is on your LAN (IPv4 and IPv6) or WLAN – Option 2

Post Views: 7,880 Here is our second attempt at answering the question – we will call it Option 2. You can find the first article here. This question comes up all the time, and the answers can be quite varied. Seems simple enough at first glance, right? But the problem is that things are not

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