Within every family are those of use who understand computing and technology at levels that overwhelm others. Some of us wish they had someone in the family that knew what they were talking about.
That said, it is often time consuming and inconvenient to be the tech support person. Well, we have a solution for you: Send your parents or other friends and family a Tech Support Care Package!!! Free!!!
Brought to you by the fine folks at Google, this web site is wonderful. You can find it at TechParentsTech.org.
Basically you send them an email that will contain a link to a video on how to do certain functions on their PC! All the videos are on YouTube and easily replayed any time they want.