CSI-SP-007 – Networking 101 for Technicians

CellStream Logo trim plus TM 150x50CellStream, Inc. – Telecom Consulting and Training! 

1-Day, Instructor Led, Web Based Delivery or Self Paced, Online
Minimum: 10 Students
Web Based Delivery: Max class size is 30
On Site Delivery: Max class size is 20

Click here to go to the Online Class.


What Students are Saying about this class:

  • “Great class. Very information packed. In-depth for a 101 class. A++”
  • “Explains everything really well – great job with the entire class”

Course Description:

Technicians need a solid foundation of understanding how the Internet works, what protocols are involved, and how they can use their Windows PC’s to test and examine networking functions.

This one day Networking 101 course explains and demystifies the terms used, and the technologies, functions and components that make up the Internet. So much has happened historically, the buzz words and three letter acronyms that the experienced take for granted can be overwhelming.

Target Audience

The target audience is the new Telephone or broadband company employee, technical and even customer service employees, or even existing employees and managers that need a background in how the Internet actually works. The course will appeal to the technical and non-technical audience alike with just the right blend of both worlds.

Course Outline:

Part 1: Overview and Introductions

Part 2: The Networking Protocols

  • The Layered Model/Packet Encapsulation
  • The Internet Protocol and Ethernet Addressing
    • Overview of Internet Network Operations
    • Where do we get our Addresses? (Configured/DHCP)
    • How do we find out the target address? (DNS)
    • Network Address Translation
    • Ethernet MAC Addresses
    • IPv4 Addresses/Subnetting
    • Lab: Looking at the IP Addressing of your Computer
    • Lab: How did our packets get to their destination?  (tracert)
    • Switching vs Routing, Firewalls and IDS
    • Lab: Looking at your Computer’s Routing Table

Part 3: Diving Deeper into Ethernet

  • Defining a LAN
  • Ethernet Switch Operation Fundamentals
  • Managed vs. Unmanaged Switches
  • The ARP Protocol – Purpose and Usage
  • Lab: ARP
  • Understanding VLANs
  • 802.1Q Encapsulation (VLAN Tags)
  • Lab: Examining VLAN Tagged Frames
  • Gigabit Ethernet
    • Encapsulation
    • Auto-Negotiation

Conclusions, References

Course Availability:

Contact us for schedule dates and times.

View the course calendar and browse for our schedule.

Course Description, Content, Outline, and Instructional Design are Copyright ©CellStream, Inc.

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