Technicians

CSI-SP-008 – Network Troubleshooting Fundamentals for Technicians – 1D

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CellStream, Inc. – Telecom Consulting and Training!  1-Day, Instructor Led, Web Based Delivery or Self Paced, OnlineMinimum: 10 StudentsWeb Based Delivery: Max class size is 30On Site Delivery: Max class size is 20 Click here to go to the Online Class. Course Description: Network Troubleshooting Fundamentals for Technicians is a hands-on technical course that teaches learners […]

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10 Best Books for Broadband Technicians

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I recently received an email requesting my thoughts on the top ten books for broadband technicians to have in their possession or library. Great question. After some thought, here are my top ten (in no particular order) recommended books and handbooks for broadband / fiber / telecom technicians. These cover theory, practice, installation, troubleshooting, standards,

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Recognizing WLAN Retransmissions is a Critical Skill

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Retransmissions of frames in WLANs (Wireless Local Area Networks) can become problematic for several reasons, primarily due to the nature of the wireless medium. While retransmissions are a necessary part of ensuring data integrity in unreliable networks, they can cause inefficiencies and degrade network performance. I will get to the details below, but let’s start

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Why ISP Technicians Need Routine Wi-Fi Skills Training

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Service provider technicians need routine Wi-Fi skills training and they need to know how to troubleshoot Wi-Fi networks for several important reasons: Troubleshooting Wi-Fi networks is essential for service provider technicians to ensure reliable service, maintain customer satisfaction, and keep up with the fast-paced advancements in networking technology. Because the Wi-Fi network environment is ever

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CSI-SP-007 – Networking 101 for Technicians

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CellStream, Inc. – Telecom Consulting and Training!  1-Day, Instructor Led, Web Based Delivery or Self Paced, OnlineMinimum: 10 StudentsWeb Based Delivery: Max class size is 30On Site Delivery: Max class size is 20 Click here to go to the Online Class.   What Students are Saying about this class: “Great class. Very information packed. In-depth for

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CSI-SP-TECH-CERT Technician Certification Program

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The following is a detailed explanation regarding our NetSci Certification Program Version 2, targeted to Field Operations and Central Office Operations technical staff, and how it works at the Online School of Network Sciences. You can read more at the Online School right here. If you are interested in the CSR (Customer Service Representative) certification

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