VoIP

Some VoIP Troubleshooting Checklists and Tools

Here are several VoIP troubleshooting checklists and tools, organized by focus area to help quickly identify and resolve common issues. These checklists are especially useful for IT admins, NOC teams, and VoIP engineers. Are they “the bees knees” of troubleshooting VoIP? No. In fact, if you have feedback or comments on improving these lists, please […]

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VoIP Troubleshooting with PJSIP

PJSIP is a free, open-source multimedia communication library written in C that is used for troubleshooting VoIP. PJSIP implements standard-based protocols such as SIP, SDP, RTP, STUN, TURN, and ICE, targeting VoIP (Voice over IP) applications, including SIP signaling and media handling. You will find the project at github here. What Is the PJSIP Tool?

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Troubleshooting C15 and MGCP Protocols for VoIP

Let’s start with some simple definitions of these protocols and how they work together. In Voice over IP (VoIP) to PSTN (telephone) network integration, MGCP and C15 can work together as part of a layered signaling architecture that bridges IP-based call control with traditional PSTN switching systems. Here’s how they fit and interact: MGCP (Media

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Important Updates to Wireshark for Voice and VoIP

Hi everyone!  Happy Thanksgiving 2021. Just released – Wireshark 3.6.0!!!  Why is this important to me, you, and everyone who troubleshoots Voice traffic using Wireshark?  Well, there are many changes to the voice related functionality in Wireshark in this (actually as part of the development 3.5.0 – you can read more on that here) release. 

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Wireshark 3.5 Development Release adds significant voice upgrades

Hi Everyone! If you are like me, you use Wireshark every day.  For me that means troubleshooting many different network applications and traffic types, including Voice traffic – VoIP. With the development release of Wireshark version 3.5, the Wireshark folks announced some significant changes coming to the Voice capabilities set within Wireshark, and I hope

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