Troubleshooting

Troubleshooting The Internet Using Ping (a.k.a. ICMP)

In this article, I wanted to provide a guide to using ping – ICMP Echo – to troubleshoot your network.  Most people use ping on their platform to test if they can reach a given destination.  Just open up a terminal (Linux or MAC OSx) or command line (Windows: Start> Run> cmd) and enter the […]

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Important Updates to Wireshark for Voice and VoIP

Hi everyone!  Happy Thanksgiving 2021. Just released – Wireshark 3.6.0!!!  Why is this important to me, you, and everyone who troubleshoots Voice traffic using Wireshark?  Well, there are many changes to the voice related functionality in Wireshark in this (actually as part of the development 3.5.0 – you can read more on that here) release. 

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Wireshark 3.5 Development Release adds significant voice upgrades

Hi Everyone! If you are like me, you use Wireshark every day.  For me that means troubleshooting many different network applications and traffic types, including Voice traffic – VoIP. With the development release of Wireshark version 3.5, the Wireshark folks announced some significant changes coming to the Voice capabilities set within Wireshark, and I hope

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Getting started with iPerf – an illustrated step by step procedure

In this article we will get you started with the iPerf tool.  We will be using it in a Linux environment, but know that it is available for all systems at http://iperf.fr. iPerf is used to test performance, throughput, packet loss, and jitter on TCP/IP networks. iPerf defaults to testing TCP – port number 5002. iPerf

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Real-life Wireless Wireshark Troubleshooting Example

Sometimes troubleshooting in Wireshark is easy-ish, you find a misbehaving protocol behavior or pattern or even a bad packet, sometimes it is tricky and takes a while to find something, and sometimes it is as clear as mud.  Check out these great references as well:   Our custom profiles repository for Wireshark  Our Udemy course on

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A List of Network Monitoring Tools for Network and System Administrators

Monitoring, analyzing, managing, and diagraming a network can often be a huge problem for Network and System Administrators.  They are often vendor specific or cost large sums of money to license.  We also have the challenge of so many different network infrastructures, like Wi-Fi and wired. If you are looking for a list of tools

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Leveraging Logging for Troubleshooting Using Cisco IOS

Whenever we teach our Hands-On courses, we always have a section of the course that discusses troubleshooting the network or technology the class is learning. A key part of troubleshooting any network is knowing the technology, no argument. But even the masters of technologies like Multicasting, or IP Networking, or MPLS, still can benefit from

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A Wireshark Wi-Fi WLAN Troubleshooting Configuration Profile

 For those of you who love Wireshark and are supporting Wi-Fi Wireless networks, we would like to offer a great default profile for WiFi.   Let’s make no bones about this capturing and analyzing Wi-Fi traffic is not as easy (you have to be in Monitor Mode) as just selecting this profile and clicking capture. 

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A Wireshark TCP Troubleshooting Configuration Profile

  Most network engineers and technicians are quickly discovering that with “everything over IP” we are required to understand exactly what this means.  For a lot of the standard, traditional data communications between clients and servers this means transport over TCP.   Furthermore, it requires the ability to troubleshoot TCP.  To troubleshoot TCP you have

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CSI-HO-026 – Hands On Wi-Fi/Wi-Fi 5/6/6E/7 WLAN Operations – 2 Day

CellStream, Inc. – Telecom Consulting and Training!  2-Day Instructor Led Hands On Lab ClassAvailable in either Web Based delivery or On-Site DeliveryMinimum 10 students – Maximum 16 students What Students are Saying about this class: Course Description: Knowing the fundamentals of Wi-Fi/WiFi 6/Wireless LAN Operations  is vital to anyone who is in the networking field

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Some Basic Troubleshooting Tips for the PC/Networking

Here are some fundamental PC Troubleshooting Tips.  We cant cover everything here, but if something below helps, great! PC Won’t Boot Into Windows Try “Safe Mode” FirstWhen your PC just won’t boot into Windows at all, you’ll probably want to start off with Safe Mode—use the F8 key right when the system starts up to

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